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POSRestaurants & cloud kitchens

From QR order to kitchen screen to service robot, in one system

Table billing, KOT, kitchen display, Zomato and Swiggy sync, recipe costing and service-robot dispatch. AI watches food cost and tells you which dish is losing money.

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Powered by POSERP CoreCRM
erp.avinyaerp.com / restaurantLIVE
Today's sales₹1.48 L+9.4% vs last Tue
Orders386Online 59%
Avg kitchen time14 minTarget 15 min
Food cost31.2%Target 30%
Live trend● streaming
92.8123153184
› Tab T1 · table 6 · KOT #2291 sent
Problems we solve

What goes wrong today, and how we fix it

ProblemFood cost creeping up
With Avinya

Recipe costing updates with every purchase and flags dishes below target margin.

ProblemAggregator chaos
With Avinya

Zomato and Swiggy orders land in one screen with one menu and one stock.

ProblemSlow kitchen at peak
With Avinya

Kitchen display tracks each ticket and escalates orders past 15 minutes.

ProblemCash leakage
With Avinya

AI flags void bills after payment, unusual discounts and cashier patterns.

End-to-end workflow

One flow from start to finish

Every step updates records, accounts and dashboards in real time. Nobody types the same thing twice.

1OrderQR, captain or aggregator
2KOT to kitchenRouted by station
3Prepare on KDSTimed per ticket
4ServeStaff or service robot
5Bill & payUPI, card, split
6Stock & accountsRecipe-wise deduction
Complete module list

Everything a restaurants business needs

8 modules and 32 features. Availability of each feature is confirmed during your demo.

01Billing & tables

Fast billing for dine-in, takeaway and delivery.

  • Table map with live status
  • Split and merge bills
  • Discounts with approval
  • UPI, card and wallet
02KOT & kitchen display

Tickets go to the right station instantly.

  • Station-wise routing
  • Prep timers and colour alerts
  • Bump bar and recall
  • Kitchen performance report
03Aggregator hub

One screen for all online orders.

  • Zomato and Swiggy sync
  • Menu and price sync
  • Auto-accept rules
  • Item on/off from one place
04QR ordering

Guests order and pay from the table.

  • Menu with photos
  • Upsell suggestions
  • Pay at table
  • Feedback after meal
05Recipe & inventory

Know the true cost of every plate.

  • Recipe and yield setup
  • Auto stock deduction
  • Wastage logging
  • Variance: expected vs actual
06Central kitchen

For multi-outlet brands.

  • Indents from outlets
  • Batch production
  • Transfer pricing
  • Outlet-wise stock
07Loyalty & CRM

Bring guests back.

  • Points and tiers
  • WhatsApp receipts
  • Birthday campaigns
  • Feedback alerts
08Accounts & GST

Every outlet posts to the ERP.

  • Daily sales closing
  • GST and e-invoice
  • Outlet P&L
  • AI audit on entries
Live dashboard

What the owner sees, live

Every number updates as bills, scans and machine readings arrive.

Sample data
Today's sales
₹1.48 L
+9.4% vs last Tue
Orders
386
Online 59%
Avg kitchen time
14 min
Target 15 min
Food cost
31.2%
Target 30%

Sales per day, last 14 days (₹ thousand)

14 days
92.8123153184D-13D-7Today

Order type (%)

Dine-in 41%Swiggy 27%Zomato 22%Takeaway 10%41%Dine-in
Dine-in41%
Swiggy27%
Zomato22%
Takeaway10%

Orders per hour, by day of week

Grid analytics · last 4 weeks
MonMon · 11:00 · 34Mon · 12:00 · 61Mon · 13:00 · 68Mon · 14:00 · 55Mon · 15:00 · 33Mon · 16:00 · 19Mon · 17:00 · 23Mon · 18:00 · 39Mon · 19:00 · 53Mon · 20:00 · 69Mon · 21:00 · 56Mon · 22:00 · 38Mon · 23:00 · 23TueTue · 11:00 · 31Tue · 12:00 · 61Tue · 13:00 · 66Tue · 14:00 · 59Tue · 15:00 · 40Tue · 16:00 · 20Tue · 17:00 · 26Tue · 18:00 · 39Tue · 19:00 · 51Tue · 20:00 · 63Tue · 21:00 · 60Tue · 22:00 · 32Tue · 23:00 · 25WedWed · 11:00 · 42Wed · 12:00 · 64Wed · 13:00 · 71Wed · 14:00 · 59Wed · 15:00 · 33Wed · 16:00 · 25Wed · 17:00 · 27Wed · 18:00 · 40Wed · 19:00 · 63Wed · 20:00 · 66Wed · 21:00 · 59Wed · 22:00 · 38Wed · 23:00 · 22ThuThu · 11:00 · 36Thu · 12:00 · 67Thu · 13:00 · 78Thu · 14:00 · 66Thu · 15:00 · 40Thu · 16:00 · 30Thu · 17:00 · 22Thu · 18:00 · 45Thu · 19:00 · 60Thu · 20:00 · 78Thu · 21:00 · 63Thu · 22:00 · 44Thu · 23:00 · 21FriFri · 11:00 · 53Fri · 12:00 · 76Fri · 13:00 · 90Fri · 14:00 · 78Fri · 15:00 · 47Fri · 16:00 · 35Fri · 17:00 · 27Fri · 18:00 · 52Fri · 19:00 · 78Fri · 20:00 · 88Fri · 21:00 · 84Fri · 22:00 · 53Fri · 23:00 · 31SatSat · 11:00 · 59Sat · 12:00 · 86Sat · 13:00 · 90Sat · 14:00 · 90Sat · 15:00 · 56Sat · 16:00 · 31Sat · 17:00 · 32Sat · 18:00 · 56Sat · 19:00 · 90Sat · 20:00 · 90Sat · 21:00 · 90Sat · 22:00 · 59Sat · 23:00 · 28SunSun · 11:00 · 59Sun · 12:00 · 84Sun · 13:00 · 90Sun · 14:00 · 90Sun · 15:00 · 60Sun · 16:00 · 37Sun · 17:00 · 37Sun · 18:00 · 51Sun · 19:00 · 90Sun · 20:00 · 90Sun · 21:00 · 83Sun · 22:00 · 59Sun · 23:00 · 2611121314151617181920212223
LowHigh (≈90)Current hour

Orders by hour today

017.53552.570Dine-in 12Online 811Dine-in 38Online 2212Dine-in 54Online 3113Dine-in 41Online 2414Dine-in 18Online 1015Dine-in 22Online 1918Dine-in 46Online 4019Dine-in 63Online 5220Dine-in 58Online 4721Dine-in 34Online 2922
Dine-inOnline
AI insightsupdated 2 min ago
  • Paneer tikka margin fell to 48% after paneer price rose. Raise price by ₹20 or cut the portion by 10 g.Recipe costing AI
  • Friday 8–9 pm is short by 2 kitchen staff, based on the last 6 Fridays.Staffing forecast
  • Combos with cold drinks raise the average bill by ₹86. Push them on the QR menu after 7 pm.Basket analysis

Outlet performance

4 rows
OutletSales todayOrdersKitchen timeTrendStatus
Bandra₹48,20012113 minOn track
Lower Parel₹41,70010416 minWatch
Andheri₹29,9008212 minOn track
Powai CK₹28,3007919 minAction needed
Real-time connectivity

Every device and robot, on one live map

Scanners, sensors, terminals and machines report through a local gateway that keeps working offline. Each event reaches the ERP within seconds.

RESTAURANT FLOOR · SIMULATION
Devices online8/8
Robots active2
Events / min42
Gateway latency14 ms
SR-1Robot · moving
90%bat
SR-2Robot · picking
81%bat
KDS-1Kitchen display
12 msok
KDS-2Kitchen display
15 msok
KOT printerPrinter
18 msok
ScaleWeighing scale
21 msok
Bar printerPrinter
24 msok
POSBilling terminal
27 msok
Tab T1Captain tablet
30 msok
Tab T2Captain tablet
33 msok
Live event stream → ERP
Tab T1 · table 6 · KOT #2291 sent
KDS-1 · ticket #2287 bumped · 11 min
SR-1 · delivered table 9 · returning
POS · bill #1193 · ₹1,860 · UPI
AI for restaurants

Models trained on how your business runs

AI modelRecipe margin watch

Recalculates plate cost after each purchase and alerts when a dish drops below target.

AI modelStaffing forecast

Predicts covers by hour and suggests kitchen and floor staff per shift.

AI modelMenu engineering

Classifies dishes by popularity and margin and suggests price or position changes.

AI modelWaste camera (roadmap)

A camera over the waste bin estimates what is thrown away and why.

Mobile apps

Three apps for restaurants teams

Each app works offline and syncs with the same live data.

Restaurant OwnerOwners
  • Live sales across outlets
  • Food cost and margin alerts
  • Void and discount approvals
  • Daily closing on WhatsApp
AndroidiOSOffline-ready
Captain appWaiters & captains
  • Table map and order taking
  • KOT to the right station
  • Modifiers and notes
  • Split bill at table
AndroidiOSOffline-ready
Kitchen displayChefs
  • Colour-coded timers
  • Bump and recall
  • Station routing
  • Item out-of-stock toggle
AndroidiOSOffline-ready

Devices & integrations

8
Thermal and KOT printersKitchen display screensCaptain tabletsCash drawersWeighing scalesQR table standsService robots (pilot)Zomato / Swiggy

What we don't do

  • Delivery fleet management
  • Hotel room booking (PMS)
  • Banquet and event management

For these we integrate with a specialist system instead.

FAQ

Questions restaurants owners ask

Do Zomato and Swiggy orders come in automatically?

Orders arrive in the POS and go to the kitchen as KOTs. Aggregator connection depends on their partner integration approval for your outlet.

Can we run multiple outlets and a central kitchen?

Yes. Each outlet has its own stock and billing, and indents go to the central kitchen.

Which service robots do you support?

Service-robot dispatch is in pilot. We integrate with robots that expose an API for table delivery. Share your model during the demo.

Does billing work offline?

Yes. Billing and KOT continue on the local gateway and sync when the internet returns.

See Restaurants on your own data

A 30-minute demo with your items, bills and devices. No slides.

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