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TRVTravel & tourism

Flights, packages and DMC operations with an AI travel desk that never sleeps

For travel agencies, tour operators, DMCs and B2B travel platforms. Flight booking through supplier APIs, package builder, DMC operations, a B2B agent portal, an AI itinerary builder and a WhatsApp booking bot, all connected to accounts.

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erp.avinyaerp.com / travelLIVE
Bookings today184+14%
Gross sales today₹42.8 L+9.2%
Quotes sent31241% converted
Avg margin per file8.6%−0.4 pts
Live trend● streaming
130153176200
› Flight API · PNR K7Q2LM · DEL→DXB · 4 pax ticketed
Problems we solve

What goes wrong today, and how we fix it

ProblemQuotes take hours
With Avinya

The AI itinerary builder drafts a costed package from live supplier rates in minutes.

ProblemLeads go cold on WhatsApp
With Avinya

The bot replies instantly with options and hands hot leads to a consultant.

ProblemMargins hidden in spreadsheets
With Avinya

Every booking posts to the ERP with supplier cost, markup and margin per file.

ProblemAgents call for every status
With Avinya

The B2B portal shows live booking status, wallet balance and vouchers.

End-to-end workflow

One flow from start to finish

Every step updates records, accounts and dashboards in real time. Nobody types the same thing twice.

1EnquiryWhatsApp, web or agent
2AI itineraryCosted draft in minutes
3Quote & approvePDF and payment link
4BookFlights, hotels, transfers
5Travel opsVouchers and trip support
6SettleSupplier, GST, margin
Complete module list

Everything a travel business needs

8 modules and 32 features. Availability of each feature is confirmed during your demo.

01Flight desk

Search and book through supplier APIs.

  • Fare rules and baggage
  • PNR import
  • Refunds and reissues
  • Group bookings
02Hotels & transfers

Every service in one file.

  • Hotel supplier APIs
  • Contracted rates
  • Transfers and sightseeing
  • Allotment tracking
03Package builder

Sell packages, not parts.

  • Day-wise itineraries
  • Dynamic pricing
  • Branded PDF quotes
  • Fixed departures
04DMC operations

Ground handling without chaos.

  • Vehicle and guide allocation
  • Vouchers and rooming lists
  • Supplier contracts
  • Live trip board
05B2B agent portal

Your agents book on their own.

  • Agent wallet and credit
  • Markup per agent
  • White-label sites
  • Commission statements
06AI travel desk

Answers and quotes at 2 am.

  • AI itinerary generation
  • WhatsApp booking bot
  • Visa checklist by country
  • Trip assistant during travel
07CRM & marketing

Turn enquiries into trips.

  • Lead capture from ads and social
  • Follow-up automation
  • Campaigns on WhatsApp
  • Repeat traveller offers
08Accounts & GST

Every file balanced.

  • File-wise P&L
  • GST on services
  • TCS on overseas packages
  • Supplier settlement
Live dashboard

What the owner sees, live

Every number updates as bills, scans and machine readings arrive.

Sample data
Bookings today
184
+14%
Gross sales today
₹42.8 L
+9.2%
Quotes sent
312
41% converted
Avg margin per file
8.6%
−0.4 pts

Bookings per day, last 14 days

14 days
130153176200D-13D-7Today

Revenue by product (%)

Flights 46%Packages 28%Hotels 16%Visa & insurance 10%46%Flights
Flights46%
Packages28%
Hotels16%
Visa & insurance10%

Enquiries per hour, by day of week

Grid analytics · last 4 weeks
MonMon · 8:00 · 23Mon · 9:00 · 46Mon · 10:00 · 82Mon · 11:00 · 101Mon · 12:00 · 90Mon · 13:00 · 52Mon · 14:00 · 30Mon · 15:00 · 15Mon · 16:00 · 23Mon · 17:00 · 25Mon · 18:00 · 36Mon · 19:00 · 51Mon · 20:00 · 84Mon · 21:00 · 101Mon · 22:00 · 90Mon · 23:00 · 59TueTue · 8:00 · 24Tue · 9:00 · 45Tue · 10:00 · 83Tue · 11:00 · 90Tue · 12:00 · 72Tue · 13:00 · 56Tue · 14:00 · 26Tue · 15:00 · 18Tue · 16:00 · 20Tue · 17:00 · 16Tue · 18:00 · 27Tue · 19:00 · 56Tue · 20:00 · 83Tue · 21:00 · 95Tue · 22:00 · 83Tue · 23:00 · 46WedWed · 8:00 · 29Wed · 9:00 · 55Wed · 10:00 · 72Wed · 11:00 · 91Wed · 12:00 · 80Wed · 13:00 · 53Wed · 14:00 · 32Wed · 15:00 · 15Wed · 16:00 · 21Wed · 17:00 · 23Wed · 18:00 · 36Wed · 19:00 · 53Wed · 20:00 · 75Wed · 21:00 · 98Wed · 22:00 · 82Wed · 23:00 · 56ThuThu · 8:00 · 36Thu · 9:00 · 49Thu · 10:00 · 85Thu · 11:00 · 98Thu · 12:00 · 77Thu · 13:00 · 60Thu · 14:00 · 26Thu · 15:00 · 25Thu · 16:00 · 12Thu · 17:00 · 24Thu · 18:00 · 32Thu · 19:00 · 58Thu · 20:00 · 76Thu · 21:00 · 100Thu · 22:00 · 80Thu · 23:00 · 50FriFri · 8:00 · 33Fri · 9:00 · 57Fri · 10:00 · 89Fri · 11:00 · 102Fri · 12:00 · 88Fri · 13:00 · 60Fri · 14:00 · 28Fri · 15:00 · 23Fri · 16:00 · 23Fri · 17:00 · 25Fri · 18:00 · 32Fri · 19:00 · 56Fri · 20:00 · 93Fri · 21:00 · 102Fri · 22:00 · 96Fri · 23:00 · 54SatSat · 8:00 · 35Sat · 9:00 · 74Sat · 10:00 · 103Sat · 11:00 · 120Sat · 12:00 · 108Sat · 13:00 · 68Sat · 14:00 · 38Sat · 15:00 · 29Sat · 16:00 · 22Sat · 17:00 · 26Sat · 18:00 · 36Sat · 19:00 · 61Sat · 20:00 · 105Sat · 21:00 · 120Sat · 22:00 · 103Sat · 23:00 · 64SunSun · 8:00 · 35Sun · 9:00 · 73Sun · 10:00 · 116Sun · 11:00 · 120Sun · 12:00 · 112Sun · 13:00 · 78Sun · 14:00 · 45Sun · 15:00 · 30Sun · 16:00 · 23Sun · 17:00 · 24Sun · 18:00 · 45Sun · 19:00 · 81Sun · 20:00 · 120Sun · 21:00 · 120Sun · 22:00 · 118Sun · 23:00 · 75810121416182022
LowHigh (≈120)Current hour

Package files by destination (this season vs last)

0255075100This season 84Last season 70DubaiThis season 96Last season 81ThailandThis season 72Last season 52BaliThis season 58Last season 61KashmirThis season 64Last season 60GoaThis season 31Last season 28Europe
This seasonLast season
AI insightsupdated 2 min ago
  • Bali package enquiries are up 38% for December. Lock hotel allotments this week.Seasonal forecast
  • Shree Travels' bookings dropped 40% this month. Their markup is 3% above the portal average.Agent analytics
  • Quotes sent on WhatsApp within 10 minutes convert 2.4 times better than email quotes.Conversion analysis

B2B agent performance

4 rows
AgentBookingsSalesWalletTrendStatus
Sky Holidays64₹14.2 L₹3.1 LOn track
Shree Travels22₹4.8 L₹0.4 LAction needed
Globe Trotters41₹9.6 L₹1.8 LOn track
Wanderlust Co.29₹6.1 L₹0.9 LWatch
Real-time connectivity

Every device and AI agent, on one live map

Scanners, sensors, terminals and machines report through a local gateway that keeps working offline. Each event reaches the ERP within seconds.

TRAVEL OPERATIONS · SIMULATION
Devices online8/8
AI agents active2
Events / min42
Gateway latency14 ms
AI-ItineraryAI agent · moving
live
AI-SupportAI agent · picking
live
Flight APIAirline supplier
12 msok
Hotel APIHotel supplier
15 msok
Payment gatewayUPI and cards
18 msok
WhatsApp APIMessaging
21 msok
WebsiteBooking engine
24 msok
Agent portalB2B logins
27 msok
Voucher engineDocuments
30 msok
GST engineTax and TCS
33 msok
Live event stream → ERP
Flight API · PNR K7Q2LM · DEL→DXB · 4 pax ticketed
AI-Itinerary · Bali 6N quote · ₹1,12,400 · sent on WhatsApp
Payment gateway · ₹48,000 · file TR-2291
Agent portal · Sky Holidays · wallet top-up ₹2 L
AI for travel

Models trained on how your business runs

AI modelAI itinerary builder

Creates a day-wise, costed itinerary from the traveller's dates, budget and interests.

AI modelFare watch

Tracks quoted itineraries and alerts the consultant when fares drop.

AI modelSeasonal demand forecast

Predicts destination demand so you can block hotel allotments early.

AI modelTrip assistant bot

Supports travellers on WhatsApp during the trip: delays, vouchers, local help.

Mobile apps

Three apps for travel teams

Each app works offline and syncs with the same live data.

Agency OwnerOwners
  • Sales and margin live
  • Quote pipeline
  • Agent performance
  • Supplier dues
AndroidiOSOffline-ready
B2B Agent appTravel agents
  • Book flights and packages
  • Wallet and credit
  • Own markup
  • Vouchers and invoices
AndroidiOSOffline-ready
Traveller appTravellers
  • Day-wise itinerary
  • Vouchers and tickets offline
  • Live driver details
  • 24x7 trip assistant
AndroidiOSOffline-ready

Devices & integrations

8
Airline supplier APIsHotel supplier APIsPayment gateways and UPIWhatsApp Business APIVoice bot and IVRVisa and insurance partnersGoogle and Meta lead formsGST and TCS engine

What we don't do

  • Running an airline's own reservation system
  • Visa issuing (we prepare checklists and documents)
  • Owning or operating vehicles

For these we integrate with a specialist system instead.

FAQ

Questions travel owners ask

Do you connect directly to a GDS?

We connect through supplier and aggregator APIs. Direct GDS access needs your own GDS agreement, which we can integrate.

Can my agents have their own branded site?

Yes. Each B2B agent can get a white-label booking site with their own markup.

Does the AI book without approval?

No. AI drafts itineraries and quotes. Bookings follow the approval rules you set.

Is TCS on overseas packages handled?

Yes. TCS is calculated on overseas tour packages and posted to accounts. Rates follow current rules and are updated when they change.

See Travel on your own data

A 30-minute demo with your items, bills and devices. No slides.

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